Dialog Axiata PLC has entered an agreement with Realty Management Services Ltd. (RMS) to oversee soft facility management services at its head office and several key locations across the Colombo Metropolitan area, marking the first time the company has outsourced such operations to an external provider.

As part of the agreement, RMS will handle a broad range of soft services and support functions aimed at maintaining a productive and high-quality workplace environment. With extensive industry experience and a proven track record, the company is expected to support Dialog’s operational requirements effectively.

The move aligns with Dialog Axiata’s broader focus on innovation and operational efficiency, enabling the telecom provider to optimise internal processes, improve service delivery, and concentrate more on its core business activities.

Commenting on the partnership, RMS Chief Operating Officer said the company was honoured to be entrusted with the responsibility, adding that the collaboration reflects the confidence leading corporates place in RMS’s integrated facility management expertise.