Business29 April 2026

Amazon targets mass hiring with AI

Amazon, ​which hires hundreds of thousands of workers every year for the holiday rush, on Tuesday introduced new software ‌meant to speed up the process by excising a sizable chunk of the human element: the face-to-face job interview.

The Seattle-based firm also outlined its new homegrown artificial intelligence design philosophy called "humorphism" that Amazon said helps humanize AI and "adapts to how humans work, not the other way around."


The company announced ​the software offerings at an event where the CEO of Amazon Web Services, Matt Garman, as well as executives ​from OpenAI, are expected to appear.

 

Amazon in February said it would invest up to $50 billion in OpenAI ⁠and Microsoft said on Monday it would loseexclusive access to some of OpenAI's technology, clearing the path for the ChatGPT creator ​to sell its products to others.

 

A focus of the event is autonomous artificial intelligence software, known as "agents," that can run processes with ​little to no human intervention. The hope is that such agents can plan, decide and act on their own, a fast-growing field that has also sparked concerns over safety and oversight.

SOURCE: Reuters

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